In a interval of accelerating client and financial alter, the accommodation business is being reshaped by a vary of highly effective exterior forces that can experience past its management. Staff members shortages are placing new pressures on company constructions, whilst mass e-commerce adoption and inflation are promptly evolving the options and views of the guests that fill hotel rooms.
To serve as a new supply of truth of the matter about the present day traveller, and to offer an perception into the financial weather that corporations are at present functioning in, in August, SiteMinder undertook the greatest accommodation-unique consumer study of its sort globally, interviewing in excess of 8,000 travellers throughout 10 international locations all around the world for the creation of its annual Changing Traveller Report.
In this webinar, we seek out to response generally neglected thoughts this sort of as how current financial circumstances are impacting the shelling out behaviour of Australian travellers, what seriously results in a repeat shopper in 2022, and how to carry control into your operation through a time of regular adjust.
Subject areas contain:
- The behaviours and psychology of the 2022 traveller
- Expectations all over engineering in the period of hotel commerce
- How to technique financial headwinds as an lodging service provider
- The power of a very simple and versatile tech stack to meet up with rising calls for
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